Returns & Exchanges

At Zanskar, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.

3

Attach the Label

Download and print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized courier location. You will receive a notification once our warehouse team has processed your refund or shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing